Frequently Asked Questions
What is your return policy?
We want you and your pet to love your order. If something isn't right, you can return it within 30 days of delivery for a refund or exchange. Items should be unused and in their original condition. Simply contact us and we'll take care of the rest
Are any purchases final sale?
No. Every item in our store is covered by our 30-day return policy, so you can shop with complete peace of mind.
When will I receive my order?
Orders are processed within 1-3 business days. Delivery usually takes up to 14 business days, depending on your location. Once your order ships, you'll receive a tracking number by email so you can follow it all the way to your door.
How much does shipping cost?
Shipping is completely free on every order, with no minimum purchase and no hidden fees.